Deposit Refund Policy

Effective: August 8, 2026

Status: Operational draft for legal review

ASIA Members Club (“AMC”) is operated by QICE Capital Partners Limited, trading as ASIA Members Club.

This Deposit Refund Policy applies to the AMC Deposit paid for a One Application.

1. What the AMC Deposit pays for

The AMC Deposit starts AMC’s request-specific sourcing and confirmation work.

Depending on the Request, this work may include:

• reviewing and framing the Request;
• confirming the Request Brief;
• developing the sourcing approach;
• researching potential Curators;
• evaluating relevance against the three Core Curator Criteria;
• private outreach;
• collecting request-specific interest;
• selecting one final Curator;
• sharing the named Applicant context with that final Curator;
• obtaining informed final consent;
• confirming an initial online time;
• confirming a workable offline city and window; and
• preparing the Curator Ready Notice.

AMC does not begin sourcing before the Deposit has been successfully paid.

2. Curator Ready Deadline

Each confirmed Request Brief states a Curator Ready Deadline or agreed time window.

AMC will work in good faith to complete a qualifying Curator Ready by that deadline.

A Curator Ready is qualifying only when AMC has confirmed one final Curator who:

1. materially meets the three Core Curator Criteria in the confirmed Request Brief;
2. has reviewed the Applicant’s name and the relevant background disclosed by AMC;
3. understands the purpose and boundaries of the conversation;
4. has genuinely agreed to meet the Applicant;
5. has confirmed one workable initial online date and time;
6. has confirmed a workable city and window for the follow-up offline meeting; and
7. is ready for AMC to open the private introduction after the Balance is paid.

An expression of interest, preliminary willingness, or an unconfirmed candidate does not constitute Curator Ready.

3. If AMC misses the Curator Ready Deadline

If AMC cannot complete a qualifying Curator Ready by the agreed deadline for reasons not materially caused by the Applicant, the Applicant may choose:

• a full refund of the AMC Deposit; or
• a new Curator Ready Deadline agreed with AMC in writing.

The Applicant is not required to accept an extension.

If a written extension is agreed, AMC will continue sourcing under the confirmed Request Brief unless the parties also agree to amend it.

4. Applicant-caused delay or change

A Deposit refund is not automatically required where AMC’s inability to complete Curator Ready by the original deadline results materially from the Applicant, including where the Applicant:

• materially changes the Core Question or scope;
• changes one or more Core Curator Criteria;
• changes the required city, travel plan, language, timing, or availability;
• pauses the Request;
• becomes materially unresponsive;
• fails to provide information reasonably required to continue;
• provides materially inaccurate or misleading information;
• prevents AMC from sharing information that was previously authorised and is reasonably required for informed Curator consent; or
• otherwise materially prevents AMC from carrying out the confirmed Request Brief.

In such circumstances, AMC may propose a revised deadline, revised Brief, or other reasonable next step.

AMC will assess these situations in good faith and based on the actual effect on fulfilment.

5. Once Curator Ready is completed

Once AMC delivers a qualifying Curator Ready Notice, the Deposit work is normally complete and the Deposit is normally earned.

The Curator Ready Notice will provide non-identifying information showing:

• the kind of Curator AMC has confirmed;
• how the person materially meets the Core Curator Criteria;
• why the person agreed;
• the confirmed online time;
• the offline city and window;
• the remaining AMC Balance; and
• the Balance payment deadline.

The Curator’s identity remains protected until the Balance is successfully paid.

6. Choosing not to pay the Balance

The AMC Balance is paid actively by the Applicant. AMC does not charge it automatically.

If the Applicant chooses not to pay the Balance after a qualifying Curator Ready has been delivered:

• the Curator’s identity remains private;
• the introduction remains closed;
• AMC may release the Curator;
• the same person or timing cannot be guaranteed later; and
• the Deposit is normally not refunded because the sourcing and Curator Ready work has already been completed.

7. Exceptional AMC failure

Nothing in this Policy prevents AMC from issuing a full refund, including the Deposit, where appropriate because of a serious AMC error involving identity, consent, privacy, safety, payment, or another material service failure.

Nothing in this Policy limits any refund right that cannot lawfully be excluded.

8. Refund method

Approved refunds will normally be returned through the original payment method where reasonably possible.

Payment processing times may depend on Stripe, the Applicant’s bank, card issuer, or other payment provider.

9. Relationship with other AMC terms

This Policy should be read together with:

• the confirmed Request Brief;
• the One Application Service Agreement;
• the Terms of Service; and
• the Privacy Policy.

For Request-specific commercial matters, the confirmed Request Brief and One Application Service Agreement take priority where expressly stated.

Questions may be sent to hello@asiamembers.club.